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Fraud resources

To help you find the resources you need we've divided them in to sections based on fraud types, but if you're not sure what type of fraud you've experienced we also have an "Other Resources" section with general information which may help.

Telephone

  • Truecall leaflet (.pdf, 2Mb) - Truecall is a small device which blocks nuisance calls. This leaflet explains how it works.  
  • Truecall website - The Truecall website contains a wealth of information and advice about how you can keep yourself safe from scams, as well as about some of the products and services which are available to help you.  
  • Little Booklet of Phone Scams (.pdf, 0Mb) - This leaflet from Sussex and Surrey Police forces contains practical and useful information to help you identify and avoid scams.

Mobile

  • O2 Gurus - O2 Gurus are a service which offers in store help with fixing problems, learning new skills, backing up data, security and giving your device a health check. Appointments with O2 Gurus can be booked online for your local O2 store.   
  • Get Safe Online - The Get Safe Online website provides unbiased, factual and easy to understand information on online safety. There is also a section on keeping safe while using the internet on a smartphone or tablet.  
  • Little Booklet of Phone Scams (.pdf, 0Mb) - This leaflet from Sussex and Surrey Police forces contains practical and useful information to help you identify and avoid scams.  
  • Little Book of Big Scams (pages 24 and 24) - This useful booklet from Sussex Police provides information about mobile phone scams on pages 23 & 24 

For further tips, advice and guidance please see your phone providers help pages. You can do this by searching your provider on the internet or clicking the links below. 

Identity Theft

  • Cifas website - Cifas is a not for profit fraud prevention membership organisation. If you've been a victim of identity fraud, or feel your personal data is vulnerable due to a breach they may be able to help.   
  • Get Safe Online - The Get Safe Online website provides unbiased, factual and easy to understand information on online safety. They also have a section on preventing identitf theft online.   
  • Get Safe Online: Identity theft leaflet (.pdf, 1Mb) - Top tips for protecting your identity  
  • Little Book of Big Scams (page 5) - This booklet from Sussex Police provides information about protecting your personal information on page 5.
  • Little Book of Cyber Scams (.pdf, 4Mb) - Jointly produced by Sussex and Surrey Police this booklet contains a wealth of information to help you keep safe from cyber scams 

Online Hacking (individuals)

  • Cyber essentials website - Cyber Essentials is a simple but effective, Government backed scheme that will help you to protect your organisation, whatever its size, against a whole range of the most common cyber attacks. 
  • Get Safe Online - The Get Safe Online website provides unbiased, factual and easy to understand information on online safety. They also have a section on preventing identitf theft online.   
  • Little Book of Cyber Scams (.pdf, 4Mb) - Jointly produced by Sussex and Surrey Police this booklet contains a wealth of information to help you keep safe from cyber scams 

Online Hacking (businesses)

Online Shopping

  • Get Safe Online - The Get Safe Online website provides unbiased, factual and easy to understand information on online safety. You'll also find information about how to shop online safely, and what to do if you become a victim of online crime  
  • Little Book of Big Scams (page 26) - This helpful booklet from Sussex Police contains information about keeping safe while shopping online on page 26. 
  • Safe online payments (.pdf, 1Mb) - Useful information to help you make online payments safely

Banking

For further tips, advice and guidance on banking and fraud please see you banks support pages. You can do this by searching your bank online or clicking on the below links.  

Social Engineering

  • Take 5 Campaign - Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.  
  • It's a Scam (.pdf, 0Mb)  - A short guide from Sussex Police to help you to spot banking scams  
  • Little Book of Big Scams (.pdf, 0Mb)  -  This helpful booklet from Sussex Police has handy hints to protect yourself on pages 37 - 39.  
  • Protecting Vulnerable Victims of Fraud (.pdf, 1Mb) - Quick tips to remember to keep yourself safe from scams  
  • Little Booklet of Phone Scams (.pdf, 0Mb) -  This leaflet from Sussex and Surrey Police forces contains practical and useful information to help you identify and avoid scams.  
  • Fighting Doorstep Crime* (.pdf, 0Mb) - Information to help you avoid doorstep scams  *please note we are aware that this document is rotated incorrectly and will replace it with another version imminently  
  • Get Safe Online  - The Get Safe Online website provides unbiased, factual and easy to understand information on online safety.  
  • Get Safe Online leaflet (.pdf, 3Mb) - Your essential guide to staying safe online
  • Phishing- Don't get caught out (.pdf, 5Mb) - A booklet produced by Sussex Police around phishing.

Other Resources

COVID- 19

Victim Support have created the following leaflets to provide guidance and advice around scams relating to COVID-19

 

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