The Silverline
Trade Tower,
Calico Row,
London,
SW11 3YH
Walk in hours (Closed now)
09:00 to 18:00, Monday to Friday

The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week.



We also offer telephone and letter friendship schemes where we match volunteers with older people based on their interests; facilitated group calls; and help to connect people with local services in their area. Our specially-trained helpline team:




  • Offer information, friendship and advice.

  • Link callers to local groups and services.

  • Offer regular friendship calls.

  • Protect and support older people who are suffering abuse and neglect