Mediation is a form of alternative dispute resolution. BHIMS mediators help parties involved in a dispute understand each other and recognise that they can find their own resolutions to conflicts. Mediation can help with disputes between neighbours, local community groups, families, schools, social care, supported living environments and businesses. The use of mediation to resolve disputes and conflicts is growing across the country. The core of cases involve breakdown in communication resulting in mistrust, suspicion and in some cases hostility. The biggest problems tend to be lifestyle clashes, noise, issues around pets and anti-social behaviour. Often disputes have been raging for years affecting the health and well-being of everyone involved. BHIMS offers a safe and confidential environment for all involved to think things through and talk to each other about the issues. Our mediators are trained to work through the issues so that a resolution can be agreed. In excess of 80% of cases that go to mediation are successful!