Sussex Elder Abuse Recovery Service supports victims of elder abuse, including scams. Their volunteers are available to talk to and support you in getting back into the community if you have become isolated. They can attend local activities with you and help rebuild your confidence and regain your independence.
They cover West Sussex, East Sussex and Brighton and Hove.
Action on Elder Abuse is a UK wide charity focusing exclusively on the issue of elder abuse. They run a free and confidential Helpline for victims and those at risk, providing both emotional and practical support. It is also available for concerned relatives, friends and professionals.
Age UK is the country's largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.
We help millions of people to know their rights and make the best choices for later life. We put people in control of the care they receive, while sharing best practice to improve services. We tackle loneliness, get older people active, and support people to stay independent for longer
Victim Support is here to help anyone affected by crime, not only victims, but their friends, family and any other people involved. Because we're an independent charity, you can talk to us whether or not you reported the crime to the police. We can help you find the strength to deal with what you've been through.
Covering the whole of West Sussex, Victim Support also have a Hate Incident Support Service. This is a third party reporting centre & work to support victims of Hate Crime and Hate Incidents by providing emotional and practical support. We take Self Referrals, Agency Referrals and Referrals from the Police.
The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week.
We also offer telephone and letter friendship schemes where we match volunteers with older people based on their interests; facilitated group calls; and help to connect people with local services in their area. Our specially-trained helpline team:
- Offer information, friendship and advice.
- Link callers to local groups and services.
- Offer regular friendship calls.
- Protect and support older people who are suffering abuse and neglect
West Werks, 41-43 Portland Road,
At Time to Talk Befriending we believe our elders should be honoured and respected – not forgotten. Yet there are literally thousands of older people living in our local neighbourhoods who feel invisible and alone. It is therefore time for change!
Maintaining friendships and remaining active are two key factors to improving wellbeing in later life. We therefore cannot advocate befriending enough! Not only do strong friendships develop bridging the gap between generations, but some older people said they felt worthless and didn’t want to live anymore until they were matched with a volunteer for much needed companionship and ‘time to talk’.
Possability People is a charity providing services in Brighton, Hove, East Sussex and West Sussex. They believe in making more things possible for you in your life, no matter what your situation is.
The advice team is a highly experienced group of experts with a wealth of knowledge about the allowances and benefits you might be entitled to.The benefits system can feel difficult and stressful, Possability People can help explain what benefits might be available to you, talk you through the claims process and help you fill in the necessary paperwork.
They can offer information about money, housing, how to deal with debt, holidays or local groups and services in the community.
St. Leonards Road,
Are you a carer?
Do you look after a relative, friend or neighbour who couldn’t manage without your help?
If you provide unpaid support to a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems, you are a carer. You might feel that you’re doing what anyone else would in your situation; looking after your mum, son, or best friend and just getting on with it.
Care for the Carers is here to support you in your caring role.
Care for the Carers is an independent charity and have been supporting unpaid carers in East Sussex since 1989.
The team of staff and volunteers can provide free practical & emotional advice – face to face, by telephone, or online. They can put you in touch with other carers, and offer a range of groups, training and events across the county.
InterAct helps people with learning disabilities or autistic spectrum conditions who have been victims or witnesses to crimes. Our specialist advocates can support you through the criminal justice system, ensuring that you understand the proceedings and are able make your voice heard. We also support people to prevent them from becoming a victim of crime in the first place. The criminal justice system can be extremely difficult and intimidating to navigate, so by providing people with a trained advocate we are able to ensure they are listened to and heard.
If you have been a victim of fraud, there is a network of support and information available to you. Sometimes people choose not to report fraud or seek advice because they are embarrassed that they fell for a scam, con, swindle, or any other word used to describe the crime.
Remember that fraud is a crime and that fraudsters will constantly reinvent themselves to find new ways of tricking people. Anyone could be a victim.
The first thing you should do if you've been a victim of fraud is to contact Action Fraud. You can report a fraud via their online fraud reporting tool, or by calling Action Fraud on 0300 123 2040.
If there is a crime being committed right now or if you are in danger you should call the police on 999.
If debit or credit cards, online banking or cheques are involved, you should contact your bank or credit card company as soon as possible. Read more about reporting a fraud to Action Fraud.
As the UK's national fraud reporting centre, Action Fraud should be your first point of contact if you have been a victim of fraud.
Reporting fraud to Action Fraud ensures that the correct crime reporting procedures are followed. We pass on all fraud cases to the National Fraud Intelligence Bureau (NFIB), which is overseen by the police force that leads on fraud for the UK - the City of London Police. Making a crime report to Action Fraud also means that you will receive a police crime reference number. You can use your police crime reference number to update the information in your crime report, if you need to at a later date.
Action Fraud have put together a simple list of actions that may help prevent you becoming a victim of fraud;
- Do not give any personal information (name, address, bank details, email or phone number) to organisations or people before verifying their credentials.
- Many frauds start with a phishing email. Remember that banks and financial institutions will not send you an email asking you to click on a link and confirm your bank details. Do not trust such emails, even if they look genuine. You can always call your bank using the phone number on a genuine piece of correspondence, website (typed directly into the address bar) or the phone book to check if you're not sure.
- Destroy and preferably shred receipts with your card details on and post with your name and address on. Identity fraudsters don't need much information in order to be able to clone your identity.
- Make sure your computer has up-to-date anti-virus software and a firewall installed. Ensure your browser is set to the highest level of security notification and monitoring to prevent malware issues and computer crimes.
- Sign-up to Verified by Visa or MasterCard Secure Code whenever you are given the option while shopping online. This involves you registering a password with your card company and adds an additional layer of security to online transactions with signed-up retailers.
- If you receive bills, invoices or receipts for things you haven't bought, or financial institutions you don't normally deal with contact you about outstanding debts, take action. Your identity may have been stolen.